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Return & Refund Policy

Return Eligibility

30-Day Money-Back Guarantee: We stand behind the quality of our products. You may return any item within 30 days of purchase for a full refund, no questions asked. Items must be unused, unwashed, and in their original condition with all tags attached.

Condition Requirements: To qualify for a return, items must be:

  • Unworn and unwashed
  • In original packaging or condition
  • With all original tags and labels intact
  • Free from damage or signs of use

How to Initiate a Return

To start your return process:

  1. Contact our customer service team at support@simpleorigins.com or call 1-800-ORIGINS
  2. Provide your order number and reason for return
  3. Receive a prepaid return shipping label via email
  4. Pack your item securely and ship it back to us

Refund Processing Timeline

Once we receive and inspect your return:

  • Inspection: 3-5 business days
  • Approval & Processing: 1-2 business days
  • Refund to Original Payment Method: 5-10 business days

Please allow up to 15 business days from the date we receive your return to see the refund reflected in your account.

Shipping & Return Costs

We provide a prepaid return shipping label for all eligible returns. Simply use the label we provide, and there is no cost to you. If you choose to use your own shipping method, return shipping costs are the responsibility of the customer.

Non-Returnable Items

The following items cannot be returned:

  • Items purchased on final sale or clearance
  • Items damaged due to misuse or improper care
  • Items without original tags or packaging
  • Customized or personalized products
  • Items returned after 30 days

Questions or Concerns?

We're here to help! If you have any questions about our return policy or need assistance with a return, please don't hesitate to reach out:

USE THE CONTACT FORM - response within 48 hours

Thank you for choosing Simple Origins. Your satisfaction is our priority.